bioTheranostics careers

bioTheranostics, part of the worldwide bioMérieux group, develops molecular diagnostic tests that include supporting the selection of individualized oncology therapies through improved cancer classification and better breast cancer prognosis and recurrence risk stratification. The company operates a CLIA-certified, CAP-accredited high complexity diagnostic laboratory in San Diego, CA.

We are committed to working with and serving the global cancer treatment community, including physicians, nurses, researchers, and patients. It is our goal to hire new employees that meet only the highest standards of expertise, ethics, and integrity. We welcome your interest in our company and in joining our team.

Mail, fax, or e-mail resume to:
Attn: Human Resources Department
bioTheranostics, Inc.
11025 Roselle Street,Suite 200
San Diego, CA 92121, USA
fax: +1 (858) 587 5871
email: careers@biotheranostics.com

bioTheranostics is an Equal Opportunity Employer or EOE and offers a highly competitive compensation package and a comprehensive benefits package.

Current Opportunities

Lab Manager
Product Marketing Manager
Financial Analyst – Billing & Reimbursement
Medical Accessioning Specialist
Client Service/Marketing Intern
Client Services Specialist

Lab Manager

bioTheranostics, Inc. is seeking a Lab Manager who will oversee all functions of the bioTheranostic’s CLIA laboratory.

Responsibilities

Molecular Testing

Responsible for day-to-day supervision and oversight of laboratory operations and personnel performing testing and reporting test results. Monitor workflow and maintain turnaround time
Responsible for oversight of all laboratory technical and scientific processes and procedures
Test reporting and evaluation of test results for completeness, accuracy and quality
Perform high complexity laboratory tests according to approved policies and procedures for all phases of testing: pre-analytic, analytic, and post-analytic, as well as general laboratory systems
Perform troubleshooting, maintenance and calibration of instrumentation and equipment used to perform the testing
Responsible for hiring, training, evaluating and maintaining the competency of laboratory staff
Responsible for sample tracking and coordination with commercial operations and client services

Quality Management and Compliance

Implement Quality Management Plan that is compliant with regulatory agencies (i.e., NY State, CAP, CLIA) that monitors essential performance characteristics of the lab and identifies and prevents recurrence of problems
Monitor various lab licenses and ensure compliance with state and federal agencies
Maintenance and revision, as needed, of laboratory documents, including policies, procedures and forms. Ensure compliance of such documentation with regulatory agencies (NY State, CAP)
Ensure compliance with all safety policies and procedures
Ensure compliance with all Federal and State regulations requiring ongoing education and training for lab personnel

Laboratory Information System (LIS)

Monitor LIS system that encompasses the needs of all aspects of sample processing, test reporting, and quality management
Experience with LIS trouble shooting and coordination with IT engineers, as needed

New Molecular Tests

Work with R&D in test transfer from R&D to CLIA lab including generation of SOP’s and validation reports for implementation
Work cross-functionally to determine costs related to offered products

Required Qualifications

5-10yrs of molecular testing experience and a California clinical laboratory scientist license or a California CLS (sp)-molecular biology license
State of California license(s), absolutely required
Extensive “hands-on” experience in implementing PCR-based assays using state-of-the-art instrumentation (e.g., real time RT-PCR with ABI 7900HT)
Experience and know-how in setting up and implementing a quality management plan that ensures clinical laboratory compliance with regulatory agencies (NY State, CAP, CLIA)
Experience with laboratory regulations (State and Federal) and the filing of required paperwork
Supervisorial experience and an excellent track record of successfully managing a team of clinical laboratory scientists
Experience as a general manager in a high complexity CLIA/CAP environment, strongly preferred
Must meet the requirements for General Lab Manager under CLIA/ CAP regulations/requirements
Experience with sequencing, desired, but not required

Back to Current Opportunities>>

Product Marketing Manager

The Product Marketing Manager manages all aspects of marketing programs for specified products, and designs, develops, and executes marketing strategies, pricing strategies and directs advertising and promotional activities. Responsibilities may also include research and evaluation of new products

Identifies, manages and delivers product development guidance, customer and market requirements and product specifications. Monitors and prepares competitive analysis and provides marketing support, including marketing analysis, planning and project management, including budget control.

Responsibilities

Accountable for developing, implementing and managing the product portfolio by writing and implementing product marketing plans including target specifications, price sensitivity analysis and providing data related to competitors, the market, market and customer segmentation, product positioning, revenue and unit forecasting and pricing strategies
Responsible for maintaining knowledge of the trends and competitive activity relevant to the product and market dynamics.
Responsible for implementing corrective actions where required
Map out product line extensions and recommend technology licensing, co-marketing and/or co-promotion relationships that drive successful adoption and performance of the products
Provide recommendations regarding the commercial applications of products
Responsible for identifying and developing effective promotional and sales tools and collateral marketing pieces, including technical application notes with development colleagues. Coordinate marketing communications activities and plans
Actively participate with internal departments
Advanced skills Microsoft Excel and PowerPoint skills required

Required Job Qualifications

Bachelor’s degree required. Life Science and/or MBA preferred.

Minimum of five years experience in a similar product management or marketing role. Sales and/or business development experience is a plus. Strong communication, analytical, financial modeling, project management and planning skills necessary. Business development and cross-functional team leadership experience preferred. Proven ability to identify new business opportunities set and meet aggressive objectives and develop strong working relationships also preferred.

Back to Current Opportunities>>

Financial Analyst – Billing & Reimbursement

The Financial Analyst is primarily responsible for tracking and reporting the medical billing and reimbursement for laboratory services. This person will be the liaison with the contracted billing agency and coordinate with the in-house client service and lab operations teams. The Financial Analyst will support the overall accounting and finance function as directed by the Controller.

Responsibilities

Provide management reporting and analysis, create and prepare monthly, weekly and as-needed reports and dashboard information
Track and monitor billing progress with contracted billing agency, identify opportunities for shortening billing cycle
Make recommendations to ensure accurate and timely billing of services
Report test volumes compared to plan and forecast
Prepare monthly journal entries related to revenue recognition and collection
Prepare cash collection forecasts and reports
Work closely with Client Service and Lab Operations personnel
Assist the Controller with other accounting and reporting activities
Perform other duties as assigned

Education

Requires a bachelor’s degree in Business Administration, Finance, or equivalent field. MBA is preferred.

Required Job Qualifications

2-4 years accounting or finance experience, preferably in a medical products or healthcare services company
Strong analytical skills
Good PC skills, knowledge of MS Office products, with thorough knowledge of Excel spreadsheets, preferably with extensive experience using pivot tables
Experience with corporate reporting systems
Knowledge of healthcare and reimbursement would be advantageous
Ability to work well cross-functionally and in project teams
Able to take direction and work independently
Strong interpersonal skills, highly motivated and adaptable to change

Back to Current Opportunities>>

Medical Accessioning Specialist

The Medical Accessioning Specialist will be responsible for specimen order entry into the laboratory information system (LIS). This includes opening and sorting specimen kits as they arrive.

Responsibilities: Accessioning and Billing

Full responsibility for accessioning test samples
Receive and properly identify samples and associated paperwork
Perform daily initial data entry into laboratory information system and process specimens following standard protocols
Troubleshoot general problems during accessioning and sample sorting, including missing forms or information
Call clients, as needed, to gather information to complete test requisition
Work with billing/ reimbursement department to coordinate accessioning duties, as required, for billing purposes
Obtain required information to support billing process including documents required for insurance appeal processes
Perform other duties as assigned by Medical Director
Assist in miscellaneous billing related projects as defined by Director of Reimbursement

Required Job Qualifications

Relevant experience in pathology specimen accessioning
Medical billing experience desirable
Medical billing certificate, preferred, but not required
Strong data entry skills
Excellent communication skills
Strong organizational skills
College or Associates Degree preferred and/or 3-5 years related experience in a laboratory environment

Working Conditions

8:00am – 4:30pm Pacific Time
Work schedule may be modified to meet operational requirements

Back to Current Opportunities>>

Client Service/Marketing Intern

bioTheranostics, Inc. is seeking a part-time, client service/marketing intern to join their growing marketing and client services teams. bioTheranostics is a fast paced, fun working environment and is ideal for students! Located close to UCSD with flexible working hours, 10-25 hours a week with salary starting at $10/hour.

Responsibilities

Assisting with marketing mailing campaigns
Answering incoming client service phone inquiries
Calling on existing clients
Maintaining and updating network databases
Helping with overall departmental efficiency
Miscellaneous marketing and client service administrative based projects

Required Job Qualifications

Customer service/administrative experience (preferred)
Team player
Excellent interpersonal communication skills
Strong organizational skills
Attention to detail

Back to Current Opportunities>>

Client Services Specialist

The Client Services Specialist is responsible for communications with customers regarding bioTheranostics (bTx) services and products. This includes helping new customers establish accounts and submit samples for testing, answering customers and prospective customer questions about bTx tests and services, and contacting customers to obtain additional information as required by the bTx staff.

Client Services Specialist reports to the Director of Client Services/Sales Operations. They coordinate their customer activities with members of the bTx staff, client services manager, billing coordinator, and members of the sales, marketing, clinical laboratory, medical and scientific departments.

Responsibilities

Assist field team, physicians and hospital clients with the following:

Supply test request forms, shipping kits, and other materials
Assist in answering technical questions about our assays from an FAQ
Enter new client information into CRM software
Receive/respond to telephone inquiries and e-mail messages and document in call log
Document reporting/ call history in CRM software for all client interactions
Contact customers to confirm receipt of faxed results and document in CRM software
Mail customers test results and QNS results and corresponding letters
Work with clients using the Specimen Retrieval Program (SRP)
Contact customers regarding add-on testing (KRAS, BRAF, others)
File folders and medical records
Manage and distribute materials to new and existing clients as requested
Work to resolve issues on specific orders through outreach to physician offices
QNS (insufficient sample for testing) – follow up calls
Contact hospitals and/or physician offices when billing issues arise
Contact physicians for letters of medical necessity as required
Contact hospitals / physician offices for missing information on test requisitions
Other duties as assigned

Required Job Qualifications

Bachelors degree preferred or an equivalent combination of education and experience. Individual should possess both 2-3 years experience in a sales/client/customer service role and a basic understanding of clinical laboratory medical terminology, as well as of the healthcare industry. Candidate must demonstrate strong written and verbal communication skills, along with technical computer proficiency (MS Word, Excel, etc). Experience in laboratory-based customer service preferred. Experience with insurance billing, letters of medical necessity, and dealing with hospital and physician offices is a plus. This person will be a focal interface for our customers and will play a very important role at the company for day-to-day interactions and overall operations.

Working Conditions

Extended periods of computer and telephone work
Filing, light packaging and shipping requests

7:00am-3:30pm Pacific time
Work schedule may be modified to meet operational requirements

Back to Current Opportunities>>