Biotheranostics Announces Inclusion of Breast Cancer Index in the National Comprehensive Cancer Network (NCCN) Breast Cancer Guidelines for Prediction of Benefit from Extended Endocrine Therapy


Client Services Admin Assistant

Reports to: Client Services Supervisor

Primary Responsibilities:

  • Retrieve incoming case folders from the Lab after FedEx arrives
  • Scan paperwork inside each case folder and email it to Client Services inbox for uploading into SFDC
  • Label and organize case folders
  • Monitor the CS Dashboard throughout the day
    • When dashboard indicates that case is 'Ready to Accession' deliver the case folder to the Lab by 5:30pm so they can Accession the case
    • When dashboard indicates that case is 'Ready to Cancel' deliver the case folder to the Lab so they can return the specimen
  • Communicate directly with Client Services as needed to resolve issues and process cases that fall outside of the normal workflow
  • Address questions from the Lab regarding cases released to them
  • Review paper case folders to ensure electronic orders have been updated correctly
  • Handle requests from the Client Services Supervisor/ Manager


  • Prior administrative experience preferred
  • Experience with and Microsoft Outlook/Teams
  • Strong attention to detail and works well under pressure
  • Professional and courteous demeanor
  • Self-starter who takes ownership of their workload

If interested, please a copy of your CV/Resume to us to apply.